1. What types of roofing products do you sell?
We offer a wide range of roofing materials and accessories, including shingles, metal roofing panels, underlayment, flashing, sealants, and more. Product availability may vary based on stock and location.
2. Do you offer custom sizes or bulk orders?
Yes, we can accommodate bulk orders or custom-cut requests for certain products. Please visit our Contact page to discuss your requirements before placing an order.
3. Do you ship outside the United States?
No. We currently only ship within the USA. We do not offer international shipping at this time.
4. How much does shipping cost?
Shipping costs vary depending on the size, weight, and destination of your order. The exact shipping fee will be calculated and shown at checkout before you complete your purchase.
5. How long does delivery take?
Orders are typically processed in 1–3 business days. After processing, delivery usually takes 3–10 business days, depending on your location and the type of items ordered.
6. Can I return an item if I’m not satisfied?
Yes. We accept returns within 14 days of delivery, as long as the item is unused, uninstalled, and in its original packaging. Visit our Return Policy for more details.
7. How do I request a return or refund?
To request a return or refund, please visit our Contact page and provide your order details. Unauthorized returns will not be accepted.
8. What if my order arrives damaged?
If your order is damaged during shipping, please contact us within 3 business days of delivery. We’ll work with you to resolve the issue as quickly as possible.
9. What payment methods do you accept?
We accept all major credit/debit cards and PayPal. All payments are processed securely at checkout.
10. Do you charge sales tax?
Yes, applicable sales tax will be automatically calculated based on your shipping address and displayed during checkout.
11. How do I track my order?
You’ll receive a tracking number by email once your order ships. You can use it to monitor the status and estimated delivery time.